Frequently Asked Questions
Your top questions answered. Find the information you need below.
You might have mold if you notice:
- A musty or damp smell that won’t go away
- Visible black, green, or white spots on walls, ceilings, or vents
- Recent water damage, leaks, or flooding
- Peeling paint, warped drywall, or soft spots in walls/floors
- Ongoing allergy-like symptoms: sneezing, coughing, itchy eyes, headaches
Tip: Even if mold isn’t visible, hidden growth behind walls or in ductwork is common.
Yes, especially for:
- Children, elderly individuals, and pets
- People with asthma, allergies, or weakened immune systems
Health effects can include:
- Respiratory problems (wheezing, shortness of breath)
- Skin rashes, sinus issues, eye irritation
- Headaches, brain fog, chronic fatigue
- Exposure to toxigenic mold can lead to serious long-term illness
- Mold removal: Only cleans or wipes away visible mold.
- Mold remediation: Goes deeper—removes mold, treats the air, and addresses the source of moisture.
At Minus Mold VA, we:
- Isolate the affected area with containment
- Use commercial-grade filtration and removal techniques
- Identify and eliminate the cause of mold (e.g., leaks or humidity)
- Ensure your home stays safe and mold-free moving forward
Time depends on:
- Size of the affected area
- Type of mold present
- Whether structural materials (drywall, insulation) need removal
Typical timelines:
- Small jobs: 1 day
- Medium projects: 2–3 days
- Large/complex jobs: Up to 5 days
You’ll get a full timeline and plan after our inspection.
Not always, but it depends on:
- The size of the contaminated area
- Whether toxigenic mold is present
- Your personal health sensitivities
We may recommend temporary relocation if:
- There’s a health risk
- We’re using industrial-grade equipment or doing major demolition
Our goal: Keep you informed and safe every step of the way.
Sometimes yes, sometimes no. It depends on:
- The cause of the mold (sudden vs. long-term damage)
- Your specific policy and provider
Usually covered if: Mold resulted from a sudden, accidental event (e.g. pipe burst).
Usually NOT covered if: Mold came from ongoing leaks, poor ventilation, or neglect.
We’ll:
- Document everything professionally
- Help you communicate with your insurance provider if needed
Yes, we stand behind our work with a warranty for your peace of mind.
Here’s what you can expect:
- Warranty coverage depends on the scope and size of the job
- We provide clear documentation outlining what’s covered
- If mold returns due to an issue we remediated, we’ll take care of it
Note: The warranty does not cover new water damage or areas outside the original scope of work.
Our team will walk you through the warranty terms in writing before we begin the job — no surprises.