Frequently Asked Questions

Your top questions answered. Find the information you need below.

What are the signs that I might have mold in my home?

You might have mold if you notice:

• A musty or damp smell that won’t go away
• Visible black, green, or white spots on walls, ceilings, or vents
• Recent water damage, leaks, or flooding
• Peeling paint, warped drywall, or soft spots in walls/floors
• Ongoing allergy-like symptoms: sneezing, coughing, itchy eyes, headaches

Note: Even if mold isn't visible, hidden growth behind walls of ductwork is common.

Is mold dangerous to my health?

Yes, especially for:

• Children, elderly individuals, and pets
• People with asthma, allergies, or weakened immune systems

Health effects can include:

• Respiratory problems (wheezing, shortness of breath)
• Skin rashes, sinus issues, eye irritation
• Headaches, brain fog, chronic fatigue
• Exposure to toxigenic mold can lead to serious long-term illness

What's the difference between mold removal and mold remediation?

Mold removal: Only cleans or wipes away visible mold.

Mold remediation: Goes deeper—removes mold, treats the air, and addresses the source of moisture.

At Minus Mold VA, we:

• Isolate the affected area with containment
• Use commercial-grade filtration and removal techniques
• Identify and eliminate the cause of mold (e.g., leaks or humidity)
• Ensure your home stays safe and mold-free moving forward

How long does the mold remediation process take?

Time depends on:
• Size of the affected area
• Type of mold present
• Whether structural materials (drywall, insulation) need removal

Typical timelines:
• Small jobs: 1 day
• Medium projects: 2–3 days
• Large/complex jobs: Up to 5 days

You’ll get a full timeline and plan after our inspection.

Do I need to leave my home during mold remediation?

Not always, but it depends on:
• The size of the contaminated area
• Whether toxigenic mold is present
• Your personal health sensitivities

We may recommend temporary relocation if:
• There’s a health risk
• We’re using industrial-grade equipment or doing major demolition

Our goal: Keep you informed and safe every step of the way.

Is mold covered by my homeowner's insurance?

Sometimes yes, sometimes no. It depends on:

• The cause of the mold (sudden vs. long-term damage)
• Your specific policy and provider

Usually covered if: Mold resulted from a sudden, accidental event (e.g. pipe burst).

Usually NOT covered if: Mold came from ongoing leaks, poor ventilation, or neglect.

We’ll:

• Document everything professionally
• Help you communicate with your insurance provider if needed

Do you offer a warranty for your mold remediation work?

Yes, we stand behind our work with a warranty for your peace of mind.

Here’s what you can expect:
• Warranty coverage depends on the scope and size of the job
• We provide clear documentation outlining what’s covered
• If mold returns due to an issue we remediated, we’ll take care of it

Note: The warranty does not cover new water damage or areas outside the original scope of work.

Our team will walk you through the warranty terms in writing before we begin the job — no surprises.

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